FAQ
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We are a delivery based operation with no physical location. 2 & 3 Hour reservations are conducted on Madison lakes typically Lake Mendota. Though we do service all of Southern, WI
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We all want to take pictures & post on social media yes we know… So we offer Waterproof Floating pouches to protect your stuff. Keep in mind you will completely surrounded by water, so anything can happen.
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Life jackets are included with your rental at no extra charge. Feel free to bring your’s if you prefer.
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A jet ski is very easy to operate, even for a beginner! There are of course safety rules and regulations (just like a boat) so before hitting the water, we make sure to provide a brief orientation on how to operate and where to operate your jet ski for your safe riding pleasure.
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No, depending on your age you may need a Wisconsin Boater Safety Certification. Wisconsin DNR offers Temporary Boater’s Safety Certification’s for individual’s who are renting a Jet ski or Waverunner.
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Nope! Your rental will come with a full tank of gas, ready to go! (EXCLUDING FULL DAY RENTALS)
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Don’t worry, it happens more than you think! In case of cancellation due to weather or other any unforeseen circumstances customers will receive a rental credit that NEVER expires and is transferable. Customers can reschedule to a time/of their choice with no fee. Refunds are not issued do to weather, only issued 100% rental voucher to be used a later time. Out of State customers are held the to the same policy. Please contact us before booking.
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There’s always plenty of public parking on Woodward ave.
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No, a reservation must be made at least 1 hour before your start time, to make sure you’re guaranteed a wave runner/jet ski, it’s always best to make a reservation even if it’s 20 minutes prior to the time you want to rent.
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No, you will have a Spec 5 USCG approved life vest on. In fact you might not even get wet the whole time your on the Jet ski!
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- Anyone under the age of 18, requires the presence of a parent/guardian to operate a Jetski/Waverunner.
- For further information on age requirements, rules, boating or safety course click here.
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We recommend wearing anything you feel comfortable getting wet in.
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All jet ski’s are rated for a maximum of 3 people. For the best riding experience we limit it to 2 people per Jet ski. Steering, top speed, and stability are all reduced when you add people on the Waverunner.
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Cancellations must be made 2 weeks in advance for a full refund. Less than 2 weeks but more than 72 hours in advance will get a 80% refund. Rescheduling after 72 hours is subject to 20% fee. To cancel email us at JetskiMadison@gmail.com
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AWe issue the refund within 24 hours. Though It can take up to 7 days for it to reflect in your account.
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Customers will receive a full refund with 2 weeks notice of cancellation. Late arrivals will be rescheduled and charged 20% not refunded. Cancellations made less than two weeks but more than 72 hours will be charged a 20% cancellation fee and refunded the difference. Cancellations Less than 72 hours will NOT be refunded only 100% rental credit that never expires and is transferable. In case of cancellation due to weather or other any unforeseen circumstances customers can reschedule to a time/of their choice with no fee. Refunds are not issued do to weather, only 100% credit voucher to be used a later time. To cancel, email us directly Jetskimadison@gmail.com. No-shows will be charged the full price. Policies are subject to change without notice.